The majority of couples that I work with (and even individuals) tell me that communication is a struggle for them. Either they don’t feel heard or understood, or they can’t keep a simple disagreement from escalating to unhealthy levels, or they feel like what they say isn’t important. HOW you argue is more important that HOW OFTEN you argue. If you have daily spats, but are able to address them quickly and create a resolve, that can be more healthy than arguing once a month, but never resolving the issue and communicating in a way that harms the relationship. One of the first steps in learning to communicate clearly and effectively is understanding what to eliminate in your communication style.
1. Criticism. Criticism is a guaranteed way to set up a conversation to fail. Critical comments (when unsolicited) paint the other person’s character in a bad light, usually to make someone right and someone wrong. These statements usually start with the word “YOU” followed by something negative. (You never listen to me, you think you’re always right, you’re just so selfish, you are inconsiderate and thoughtless).
2. Defensiveness. Defensiveness is a natural and triggered response to criticism. It pulls you into playing the game of “let’s find the bad guy” to ultimately decide who is right and who is wrong. Some examples include making excuses or trying to justify your behavior, firing back with your own complaint, saying YES-- BUT (appearing to agree, then disagreeing), or repeating yourself without hearing the other person.
3. Contempt. Contempt is extremely dangerous in relationships because it is intended to insult their character or cause harm. Contempt is like throwing the below-the-belt-punch, or pouring salt on the wound. It is often spiteful and vindictive. Sarcasm, mockery, name-calling, and even laughing at your partner’s hurt, rolling your eyes, or asking rhetorical questions that your partner can’t answer are all communication traps that display disrespect and disregard for the other person. This one has the potential to make or break relationships.
4. Stonewalling. Stonewalling is a form of shutting down and withdrawing to escape conflict at all costs. While it looks like you’re trying to end the conflict, it conveys distance, disconnect, and creates an icy chill that leaves the other person feeling alone. Examples include physically leaving the room during conflict, giving the silent treatment, one-word responses (yep, ok, whatever, sure, nope, alright, fine…).
5. Overgeneralizing. This happens when you attach all-inclusive words such as always, never, everybody, nobody, every time, all. This will suck you into a debate about facts. Saying “You never listen to me” might trigger a defensive response like “That’s not true. I listen to you sometimes.” Again, you get sucked into arguing about who is right and wrong instead of the heart of the matter.
6. Lacking Empathy. When we get pulled into a “who is right and who is wrong” dynamic, it becomes increasingly difficult to really hear what your partner is saying, especially if you’re playing defense. We then begin listening to respond instead listening to understand. (I am going to hear what you are saying but in my mind I am already formulating a response based on how wrong you are versus I am trying to really understand how you’re upset or how that I hurt you or caused you pain--whether intentional or not.) If you can learn to connect and imagine putting yourself in the other person’s shoes, it is easier to attend to what they are trying to communicate to you, and makes it easier to find resolve. The reason is that it will validate the other person’s feelings, and conveys understanding. When they ask themselves the question “are you really there for me?” the answer will be YES.
7. Win vs. Lose. This mentality is a trap for relationships and communication because it implies that if one person is right, the other must be wrong rather than offering the possibility that both parties can be both right AND wrong. It isn’t always an either/or dichotomy. However, even if you can own when you make mistakes, being able to address that can quell the fire and draw you partner closer. At the end of the day, isn’t that WIN/WIN?
8. Lack of Accountability. Accountability is one of the cornerstones of trust. When we fail to acknowledge our role in conflict or someone’s pain and we don’t own it, we lose their ability to trust us more fully. The relationship can then become compromised and begin to break down. Accountability is a measure of integrity, and someone being willing to do the right thing even when it is difficult. Accountability means owning your stuff (not justifying your behavior) and recognizing when you make a mistake, genuinely apologizing that someone experienced pain, making amends, and problem solving how to keep it from happening again. “I took my anger out on you. I did not mean to hurt you. I am truly sorry for that. I will work on not blowing up on you.” vs “Sorry if I hurt you, ok? Let’s just drop it. I didn’t mean to hurt your feelings, but I was upset.”
9. Arguing Perspective. If you were raised to believe the color of the sky is green while your partner was raised to believe it is yellow, you cannot convince them that the sky is infact green any more than they can convince you to believe it is yellow. This is a trap for communication, again, because it sets you up to argue right vs. wrong, making someone a bad guy, and someone the loser of the battle. Understand that both perspectives are valid and have merit. The sooner you can appreciate the other person’s perspective (understand how it makes sense to them) and respect it (that doesn’t mean agree with it), the quicker you can restore connection, empathy, and the ability to resolve conflict quickly.
Do you notice some of these traps happening in your relationship? Want to learn how to change it? Call me today at 678-796-8255 or schedule an appointment online!